Redemption Service Fees
Finding award flights tailored to your requirements is time-consuming and involves in-depth research and expertise. For this reason, a deposit of $100 per person is required to commence a preliminary search on your behalf. The deposit amount is deducted from the reward seat search fee when a requested flight is found.
Our reward search fees are charged per redemption airline program per person. Points Advisor DFY members received 10% off all fees.
| Cabin | Asia & Oceania One way | Asia & Oceania Return | Rest of world One way | Rest of world Return |
|---|---|---|---|---|
| Business class | From $225 | From $295 | From $275 | From $385 |
| First class | From $270 | From $475 | From $375 | From $585 |
Redemption service fee examples
| Australia ⮂ Europe Using Qantas points in both directions | $385 per person Business Class $585 per person First Class |
| Australia ⮂ Europe Using Velocity points on the way over and & KrisFlyer Miles on the way back | $550 per person Business Class $750 per person First Class |
| Australia → USA → Europe → Australia Using three different airline reward programs for each flight | $825 per person Business Class $1125 per person First Class |
For further information please read our FAQs
Redemption Related Services
| Flight itinerary change fee | From $225 per person | Itinerary changes may be permitted by the airline rewards program. We can assist in the search of new reward seats, our redemption service fee plus any airline change fees will apply |
| Reward point transfer fee | From $75 | Our skilled team will help facilitate the transfer or family pooling of your reward points as per the reward program guidelines |
| Search only | Save $60 per person | Just after award availability? Let us know and we’ll take off $60 your redemption service fee per person |
Additional Services
Points Health Check: 30-minute consultation with a Points Advisor
Service fee: $149 incl gst
This service is designed for individual travellers. Contact us if you are a business.
