Our Story
The visionary founder of FirstClass.com.au, Tina Tong, is revolutionising how travellers earn and redeem reward points while unlocking the true potential of award flights with Points Advisor. As one of Australia’s leading luxury travel agencies, FirstClass.com.au has long set the standard for exceptional travel experiences, and Points Advisor is the next chapter in that legacy.
Points Advisor was born from the challenges most travellers face when trying to maximise the value of their reward points to find award flights. Tina’s quest to solve this problem sparked an idea, and Points Advisor was born. The result? Points Advisor is set to transform the travel industry by being the first to launch a truly unique and easy-to-use award flight availability engine in conjunction with travel guidance.
What We Do
Points Advisor is tailored exclusively for first and business-class customers, providing top-tier guidance for premium travel. We specialise in helping travellers maximise their points-earning potential and redemption value for first and business-class award flights.
We offer expert advice on using cash for flights—especially during fare sales—or redeeming points, ensuring you get the best value. Additionally, we assist with points redemption for hotels, life experiences, and other exclusive products, making us unique in the luxury travel industry.
Who Can We Help
- Individuals who do not understand the value of award points and those who missed the opportunities to maximise their points-earning capacity.
- Frequent flyers who have earned a substantial amount of points but struggle to find available award flights.
- Busy individuals who want to save time by avoiding the hassle of searching for award tickets.
- Travellers who need comprehensive travel management, including those flying First Class or Business Class.
- Businesses seeking to transform their multimillion-dollar expenditures into first-class air travel and incentive rewards.
Points Advisory Information & Services
- Gain access to the Points Advisor Award Flights Engine and Essential DIY Award Tools, including our newly launched Availability Calendar—a game-changer for Qantas points owners. This powerful tool simplifies award flight searches by displaying availability across multiple airline redemption programs in First and Business Class (available to Silver members and above)
- Guides & tips on earning and redeeming points
- News and current offers to help you unlock your points-earning potential and help you redeem first and business-class flights the right way, maximising the value of your points!
- Points Health Check: Designed for individual travellers. Receive a 30-minute consultation with a points expert who will provide personalised advice on earning and using points more effectively. Contact us if you are a business.
- Points redemption: We work hard so you can travel further. We do this by finding the best award flights for the least number of points.
- Corporate Points Advisory Service: Turn multimillion-dollar expenses into first-class seats and incentive rewards. We cater to small to large corporations with a turnover of 1-100 million. Corporate Points Advisory Service Request Form.
- Points Advisor Forum: Coming soon, our Points Advisor Forum will provide a platform for learning and sharing information with other points users, allowing you to expand your knowledge and make the most of your points.
- Regular Updates: Stay informed with our subscription service, which provides regular news updates, current offers, and valuable points advice.
- Online Training Courses: Online training modules in development to help you learn essential skills, earn more points faster and redeem points at maximum value. You can apply to become one of our Points Advisors to help more travellers.
Points Advisor Memberships
Flexi Membership
Tired of endlessly searching for award flights? Flexi Membership makes it effortless. Our Award Flights Availability engine helps you quickly find the best redemption options without the hassle. Let our engine do the tedious searching and deliver positive results in just moments allowing you to focus on what really matters.
Business Essentials
Make booking award flights effortless with Business Essentials. Designed for businesses that rely on travel, this plan helps you find flights faster and maximise your reward points with enhanced search capabilities. With up to five users, you’ll streamline travel planning and unlock more opportunities—saving time, points, and money every trip.
Bespoke Membership
For travellers with over a million points, the Bespoke Membership offers a dedicated Points Advisor to handle every aspect of your reward travel. From optimising your points strategy to securing hard-to-find award seats, we provide personalised guidance, priority access to deals, and expert assistance—ensuring you get the most value from every point.
