Points Advisor Services

Our Story

Introducing PointsAdvisor, the latest venture from FirstClass.com.au, a renowned luxury travel agency in Australia. With a strong track record since 2003, led by the visionary founder Tina Tong, PointsAdvisor emerged from her personal revelation about maximizing the value of American Express points for luxurious travel experiences. Read More

What We Do

We help travellers maximise their hard-earned points when securing and redeeming points for award flights.

Who Can We Help

  • Frequent flyers who have earned a substantial amount of points but struggle to find available award flights.
  • Busy individuals who want to save time by avoiding the hassle of searching for award tickets
  • Individuals who find the current rewards system complicated and overwhelming.
  • Travellers in need of comprehensive travel management, including those flying First Class or Business Class.

Points Advisory Information & Services

  • Points redemption—We work hard, so you travel further by finding the best award flights for the least amount of points.
  • Points Health Check – Receive a 30-minute consultation with a points expert who will provide personalized advice on how to earn and use points more effectively. You will also receive a comprehensive point health report.
  • Regular Updates: Stay informed with our subscription service, which provides regular news updates, current offers, and valuable points advice.
  • Points Calculator: Gain unlimited access to our Points Calculator, which works seamlessly across multiple airline redemption programs.
  • Dedicated Website and Newsletters: Our website and newsletters offer daily updates, including news on current offers for earning and using points, as well as advice on maximizing your points and redeeming them for rewards.
  • Award Flights Availability Calendar: Coming soon, our platform will provide an easy-to-use calendar that displays award flight availability across multiple airline redemption programs.
  • Points Advisor Forum: Coming soon, our Points Advisor Forum will provide a platform for learning and sharing information with other points users, allowing you to expand your knowledge and make the most of your points.

Points Advisor Membership

In response to high demand, we are pleased to introduce a membership package at an exclusive introductory price of only $99 per year for the first 50 members. Our regular price for this package is $199.

Although our services can be purchased individually, our membership package provides a more personalized experience, offering a range of exclusive benefits, including:

  • A dedicated points advisor to assist you with all your needs
  • ONE free search valued at over $150.
  • Complimentary points health check to optimize your rewards
  • Reduced redemption booking fees and search fees for a more cost-effective experience
  • Access to our calculator and award availability tools for easier planning
  • Priority access to new offers and available awards, ensuring you are always among the first to know
  • Exclusive news and information to keep you informed about the latest developments in the rewards program.

Fee Structure

Typically our redemption service for a one way flight from Australia to Europe is $255, in Business Class, and $325 in First Class, or $355 for return Business Class flights, and $495 for return First Class flights. Points Advisor DFY members get 10% of our service fees. 

These are quoted for one stop flights on a single ticket, on one redemption platform. The prices will vary depending on your destination, routing, the complexity of the booking.

DIY Service

Are you exhausted from spending endless hours searching for flights every day? Let us take care of that for you, allowing you to focus on the activities you enjoy.

For a nominal search fee of $155*, just provide us with your search criteria, and we will handle all the laborious tasks on your behalf.

Rest assured, we only charge if we successfully book your flight, and we offer a 100% Money Back Guarantee.

Click here to see the full list of DIY tools.

* From $155, for the standard one way business class fee. Terms and conditions apply