Our Story
The visionary founder of FirstClass.com.au, Tina Tong, is revolutionising how travellers earn and redeem reward points while unlocking the true potential of award flights with Points Advisor. As one of Australia’s leading luxury travel agencies, FirstClass.com.au has long set the standard for exceptional travel experiences, and Points Advisor is the next chapter in that legacy.
Points Advisor was created to solve a common frustration: finding and using reward points efficiently for First and Business Class flights. Tina’s vision led to a revolutionary award flight availability engine paired with expert travel guidance—designed to make booking first and business award flights simple, fast, and reliable.

What We Do
Points Advisor is tailored exclusively for first and business-class customers, providing top-tier guidance for premium travel. We specialise in helping travellers maximise their points-earning potential and redemption value for first and business-class award flights.
We offer expert advice on using cash for flights—especially during fare sales—or redeeming points, ensuring you get the best value. Additionally, we assist with points redemption for hotels, life experiences, and other exclusive products, making us unique in the luxury travel industry.
Who Can We Help
- Individuals unaware of the full value of award points.
- Frequent flyers struggling to find available award flights.
- Busy individuals wanting hassle-free bookings.
- Premium Travellers who need comprehensive travel management.
- Businesses aiming to turn multimillion-dollar expenditures into luxury flights & incentive rewards.
Points Advisory Information & Services
- Award Flights Engine & DIY Tools: Explore our Availability Calendar and tools that make searching for First and Business Class award flights across multiple airlines simple and efficient.
- Guides & Tips: Learn how to earn and redeem points strategically to maximize your travel.
- Regular Updates: Stay informed with news, offers, and expert tips through our subscription service.
- Points Health Check: Receive a 30-minute consultation for personalised advice on earning and using points effectively. Contact us if you are a business.
- Points redemption: We find the best award flights for the least points, so you travel further.
Review our FAQ and Service Fees - Corporate Points Advisory Service: Transform business expenditures into first-class travel and rewards. Available for companies with turnovers from $1M–$100M.
- Points Advisor Forum (Coming soon): Connect with other points users, share strategies, and expand your knowledge.
- Online Training Courses: Learn how to earn points faster, redeem smarter, and even train to become a Points Advisor yourself.
Points Advisor Memberships
Flexi Membership – Do It Yourself, Made Easy
Tired of searching endlessly for award seats? Flexi Membership finds the best redemption options in moments, so you can skip the hassle and fly sooner.
Enterprise Membership – Streamlined Travel for Teams
For businesses on the move—Enterprise Membership makes booking reward flights simple. With tools for up to five users, you’ll save time, points, and money on every trip.
Bespoke Membership – Done For You!
Got over a million points? Bespoke Membership gives you a dedicated Points Advisor for strategy, seat-finding, and VIP-level support—maximising every point.